1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • The reason why our hotel is "an inn for young people"

    This facility is touted as a "casual inn for young people",
    There are many reasons for that, so
    We hope that you will read it before making Continue reading
  • What kind of place is Kinosaki Onsen

    Kinosaki Onsen is Kinosaki Onsen".
    It is located in the northern part of Hyogo prefecture, and is closer to neighboring prefectures Tottori Continue reading
  • Tenbouen inn is Yumekoyado

    There are more than 70 inns in Kinosaki Onsen
    You're wondering which inn suits you> <
    Especially Kinosaki Onsen, I think they will get lost.Continue reading
  • I'm at a loss because there are many plan...

    The main dish of this facility is
    From spring to autumn, it is "Kinosaki Onsen Gourmand Zanmai", and in winter, it is a "full course".

    The Continue reading
  • Can children stay overnight?

    I am very sorry,
    Children up to the sixth grade of elementary school are not allowed to stay at this facility.

    Please refrain from staying Continue reading
  • Bedrock bath 0 yen is true !?

    At this facility, the bedrock bath is currently open for free.
    (※Please understand that men cannot use it because it is located behind the iContinue reading
  • What are your payment options?

    For reservations via Jalan,
    You can choose between pre-online card payment and cash payment.

    If you choose cash payment,
    In addition to casContinue reading
  • Is there Wi-Fi?

    We introduced Wi-Fi from April 2018.
    Internet connection is available in all rooms in this facility.

    Please enter your password to use it.
    Continue reading
  • Do you have a private open-air bath?

    Yes, this facility has a private open-air bath "Tensui".
    (Paid:2,200 yen (tax included) once
    We will give you a lot of rose petals in the baContinue reading
  • What time is check-in? What if you arrive early?

    Check-in is from 15:00.
    Until then, the facility is under preparation and you will not be able to enter.
    The final check-in time is 17:30 (1Continue reading
  • Is parking free?

    The property's parking lot is on site and can be used free of charge.
    You can park about 20 cars, so please feel free to come by car.
    It canContinue reading
  • Do you have a yukata rental?

    For guests booking 1 night with dinner and breakfast
    We rent out fashionable yukata for free.

    TsumContinue reading
  • Is it possible to "take out the room" for dinner?

    There is also a room type that allows you to take out the room for dinner.

    If you wish,
    "Look at the carp and relax! 42 sqm special room wiContinue reading
  • What kind of atmosphere is the dining room?

    A dining room with cute flower shoji screens. "Wagokoro"
    Just by taking a picture of the dining scene, the flower shoji in the back turns inContinue reading
  • What is "Sumire Photo Studio"?

    This is an SNS studio that opened in this facility in August 2020.

    This is a photo room where you can take pictures freely.
    The three wallsContinue reading
  • Please tell me the usage time of the indoor bath.

    In addition to the private bath, there are two separate indoor baths for men and women in the inn.

    The women's bathhouse Otoha and the men'Continue reading
  • Is there a pick-up service to downtown?

    It's about 10 minutes on foot to the Onsen town,
    We will pick you up from the front of the entrance of this facility.

    The time will be fromContinue reading
  • Is there a transfer from JR Kinosaki Onsen?

    Kinosaki Onsen, in order to avoid traffic congestion in the Onsen town,
    The convention is that individual pick-ups from accommodations will Continue reading
  • Can I order whole cakes?

    For customers who use on anniversary etc.
    The facility also accepts orders for whole cakes (starting at 3,500 yen).

    Please order at least 3Continue reading
  • What are the amenities in the room?

    In the room
    Please enjoy bath towels, face towels, yukata, haori, toothbrushes, and hair dryers.

    Hand soap and deodorant spray aContinue reading
  • Is there a high-speed bus to Kinosaki Onsen?

    We recommend Zentan Bus, which has its head office in Toyo-oka City.
    You can get on from Osaka Umeda or Sannomiya, and you can come to KinosContinue reading
  • Is there a cancellation fee?

    The cancellation policy of this facility is as follows.

    14 to 4 days ago; 30% of room rate
    3 to 2 days before:50% of room rate
    One day befoContinue reading
  • Is it OK to bring in drinks and food?

    I'm sorry.

    There is also guidance from public health centers,
    We do not accept food and drinks.

    In the unlikely event that you find your cContinue reading
  • Can I buy drinks in the facility?

    You can purchase it in the lobby of the facility.

    Sorry to trouble you, but it is not a vending machine, so
    Please choose your favorite refContinue reading
  • What is a "tagged" crab?

    What is a "tagged" crab?

    For the distinction of the crab that was caught in local, the crab is not the case, brand tag Tsuiyama Port producContinue reading
  • What is "Happy Post"?

    There is a cute mailbox in the lobby of the facility.
    This post is a little dreamy post!

    That's the post where you can specify the date.
    SeContinue reading
  • What is an Sotoyu

    There are seven Sotoyu Kinosaki Onsen.
    That over the seven Sotoyu in the city is the famous Sotoyu Tour".

    ◆There is an observation bath andContinue reading
  • This is my first time staying at an inn, but ...

    Thank you for choosing this inn for your first time.

    In recent years, the number of teenage customers has increased, and many customers areContinue reading
  • Do you have a beauty salon?

    The beauty salon has been a favorite for a long time, but the service has ended at the end of May 2020.
    The room that was used as a beauty sContinue reading
  • I have a food allergy ...

    plan has been created that even people with allergies to shellfish can use with confidence!
    "" Three kinds of feast meat pot "crustacean peaContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.