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  2. Frequently Asked Questions

Frequently Asked Questions

  • Others

    What kind of place is Kinosaki Onsen

    Kinosaki Onsen is Kinosaki Onsen".
    It is located in the northern part of Hyogo prefecture, and is closer to neighboring prefectures Tottori Continue reading
  • Others

    Tenbouen inn is Yumekoyado

    There are more than 70 inns in Kinosaki Onsen
    You're wondering which inn suits you> <
    Especially Kinosaki Onsen, I think they will get lost.Continue reading
  • Others

    I'm at a loss because there are many plan...

    The main dish of this facility is
    From spring to autumn, it is "Kinosaki Onsen Gourmand Zanmai", and in winter, it is a "full course".

    The Continue reading
  • Others

    What are your payment options?

    For reservations via Jalan,
    You can choose between pre-online card payment and cash payment.

    If you choose cash payment,
    In addition to casContinue reading
  • Others

    Do you have a yukata rental?

    For guests booking 1 night with dinner and breakfast
    We rent out fashionable yukata for free.
    (Yukata,waistband,Accessories,geta,cage)

    TsumContinue reading
  • Others

    Is there a pick-up service to downtown?

    It's about 10 minutes on foot to the Onsen town,
    We will pick you up from the front of the entrance of this facility.

    The time will be fromContinue reading
  • Others

    Is there a cancellation fee?

    The cancellation policy of this facility is as follows.

    14 to 4 days ago; 30% of room rate
    3 to 2 days before:50% of room rate
    One day befoContinue reading
  • Others

    Is it OK to bring in drinks and food?

    I'm sorry.

    There is also guidance from public health centers,
    We do not accept food and drinks.

    In the unlikely event that you find your cContinue reading
  • Others

    "Reservation fee" is required for reservations for New Year's holidays · GW etc.

    This facility keeps a deposit only on busy days.
    (If you make a reservation by advance card payment, no reservation fee is required.)

    PleasContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0796-32-3661